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Upstream Rehabilitation

Engaged employer

Lack of Employee Benefits and Recognition - Anonymous employee Upstream Rehabilitation Employee Review

2.0
15 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been thinking of what to put here for about thirty minutes and, unfortunately, cannot come up with anything.

Cons

I've been with Upstream for some time now, including both in the clinic and corporate settings, and unfortunately, I must express my disappointment with the overall treatment of employees. The company lacks essential benefits, such as federal holidays off, Christmas bonuses, and reasonable PTO. The PTO accrual system is particularly frustrating, as it takes years for any significant increase. This hinders work-life balance and employee well-being. Additionally, the benefits package is subpar, offering little support for employees' health and financial needs. One major concern is the compensation structure. The pay is below industry standards, and the maximum 3% raise after the first year doesn't reflect the hard work and dedication employees invest. Overall, there's a noticeable lack of consideration for the well-being and motivation of the workforce. I hope the company reevaluates its employee-centric policies to create a more positive and rewarding work environment, but unfortunately that is unlikely.

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Upstream Rehabilitation Response
2y
Thank you for sharing your experience at Upstream Rehabilitation. We appreciate your honesty and view all feedback as a chance to assess and enhance our dedication to each team member. Our priority is the growth of our associates and creating a culture that promotes collaboration and a positive work-life balance. Our team at hrteam@zohosupport.com is always ready to provide support or answer any questions. Please don't hesitate to reach out to us. We are here for you.

Explore other reviews about Upstream Rehabilitation

5.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Management is always changing which affects everything else

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Upstream Rehabilitation Response
7mo
Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.
2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

Cons

The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

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Upstream Rehabilitation Response
1mo
Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.
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