Terrible - Customer Service Representative Upstart Employee Review

1.0
18 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Last minute loans available if approved

Cons

Terrible management and employees. Employees were not trained well and did not know what they were doing. Company was constantly changing things which caused a lot of confusion. Management was very unorganized and unprofessional, you could easily tell there was a lot of miscommunication. Nobody ever seemed to know what they were doing and what the proper procedures and protocols were. It was always complete chaos and nobody was ever on the same page. Did not pay well for the amount of work employees were expected to do.

Explore other reviews about Upstart

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good culture highly inclusive and good pace

Cons

Lots of management changes and stock volatility

1
2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

new system, lots of financial systems learning

Cons

lack culture, team bonding and leadership

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