Say the right things but upper management doesn't put into action - Sr Client Experience Consultant Unum Employee Review

2.0
27 Jun 2023
Recommend
CEO approval
Business outlook

Pros

I think the pay is fair but I haven't looked around in years. Good PTO. Okay health insurance

Cons

Earlier this year they decided to discriminate against remote workers. Unum offered remote jobs then decided that if you were a remote worker you would be last considered for promotions or other opportunities. Preference would be given to in office employees. Now after working remote for 5 years they are revoking their work from home agreements. If you live within 50 miles of an office you have to go in. This is not going back to pre-pandemic arrangements. I was remote before Covid. My job description that I applied for was a remote job. I would not have applied otherwise. The upper management says all the buzz words but they don't care about the employees or what is best for them. They constantly make changes that come out of no where that affect employees.

Explore other reviews about Unum

5.0
7 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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