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University Federal Credit Union

Engaged employer

UFCU is NOT the place to work right now. Wait a year or two for the transition to complete. - Anonymous employee University Federal Credit Union Employee Review

2.0
14 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice, new building with a covered parking garage at a convenient location (Mopac/Steck). Good aspirational values, mission and goals. Managers and supervisors are generally good about pumping you up and giving your the support you need unless prevented from doing so by a VP (depends on which VP area you are in).

Cons

The President is stepping back and his replacement, the former CFO is struggling. Good guy, but his decision-making ability has been hindered by his tendency to listen too closely to some and discount too much the contributions of others. This has resulted in the departure of a couple of Senior Vice Presidents, a Vice President, a CIO, a couple of senior managers and a score of other employees. His ambition to make a big splash through a maniacal focus on the numbers (instead of employees) could put the credit union's future in jeopardy if the trend continues.

Explore other reviews about University Federal Credit Union

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
19 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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