Pros
- you can go to the park whenever you want (except special events... including HHN) - really good discount on merch + food - really fun environment... it's so cool to work in a place that people literally go for vacation, and guests are generally happy to be there - guests that aren't happy are usually pretty easy to fix, by like giving a front of the line pass or some jelly beans (and management really encourages this kinda "star treatment" for guests) - good opportunities for people watching - cool coworkers even if it can be kinda clique-y at times - moderately lenient attendance system even though it can seem stressful (you get a couple 5 min freebies every month) - good proactive union - good employee recognition system, and a culture that really encourages you to recognize your coworkers for good work
Cons
- scheduling by seniority sucks and it can be impossible to rise up in the seniority ranks when you literally never get scheduled outside of peak hours (summer, HHN, maybe like 2 days over Christmas) - so you won't get scheduled for weeks or months at a time but then they'll like suddenly put you on the schedule one time and you'll have to drop everything to make it or risk getting an attendance reprimand - you have to pay for HHN tickets - also working HHN suuuucks everyone is drunk and rowdy - you have to work corporate NBC parties which is gross and unfair in my opinion - comped tickets for friends and families take a while to accrue (2 your 1st year, 4 your second year, 16 after that) and discounted ticket prices are only okay - no room for growth or promotions - HR is useless. I left my HR person several voicemails about an issue I was having and they never called me back. - they literally sent out a memo that said drug tests were optional and then a couple months later started firing employees for not consenting to supposedly optional drug tests (5 people got fired from a single attraction in one month for almost identical scenarios like this). - a lot of people get fired for really dumb, trivial reasons. It seems like after the peak season is over, they look for reasons to purge the long lists of employees so that there are more hours to go around.