Must be able to deal with customer complaints - Branch Manager United Rentals Employee Review

3.0
17 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Monday thru Friday, holidays off, fast paced, good teamwork environment, fun to get new equipment

Cons

Equipment breakdowns are a disaster, unclear pricing structure, too much wheeling and dealing with customers, sales reps giving the items away

Explore other reviews about United Rentals

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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