Disappointing Promotion Process and Low Morale - Insided Sales Representative United Rentals Employee Review

3.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The company offers steady work and consistent hours, along with valuable opportunities to gain hands on experience in trench safety and daily operations. There is a supportive direct manager who genuinely encourages employee growth, and the team oriented environment is strengthened by coworkers who collaborate well and support one another.

Cons

There is a lack of transparency in hiring and promotion decisions, making it difficult for employees to understand how advancement opportunities are determined. Despite strong performance and experience, upward mobility feels limited, and there is a perception of favoritism influencing management decisions. Recent leadership changes have further impacted morale, leaving many employees feeling discouraged. As a result, those who consistently go above and beyond may feel undervalued or taken advantage of.

Explore other reviews about United Rentals

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Steady,solid benefits. Our cost of health insurance stayed the same this year and the coverage was increased. They make safety a constant and never give you grief for taking time to address health issues.

Cons

If you have trouble following the rules then it won't me fun.

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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