Archaic outside sales approach, need to be independently wealthy the 1st year - Acct Representative/Outside Sales United Laboratories Employee Review

1.0
16 May 2019
Recommend
CEO approval
Business outlook

Pros

pffft...... some of the products work pretty well, but you've got competition that makes the same thing for cheaper...

Cons

the cold call, no-appointment approach died with Avon and The Fuller Brush Man, be prepared to get asked to leave or told 'they're not in' - even at the established accounts...they look at you like you've brought the Ebola virus and so you can't have any personal hangups (i.e. wanting others to like you).. Training is a joke, salary is even funnier (for the few months you actually get it), and they wonder why they can't keep people in the field...Huge learning curve (over 75 products), all while getting a little more than they pay Dairy Queen staff. Long-timers are the only ones that make any money, and don't plan on having a life after 5pm, bc you have to do so much prep for the next day to get on the road by 730am. Website and upper management are throwbacks to the 70s and they chant "do they Five Steps" like a zombie soldiers. Do yourself a huge favor and DON'T WORK HERE.

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United Laboratories Response
7y
Thank you for taking the time to review your experience while with us. We take reviews seriously at United Laboratories. We are a 55 year old employee-owned company. We offer more than 600 products and new employees receive training every 4 to 6 weeks in their first six months with us First year earnings are between $51,000 and $66,000. Reps can access everything they need from iPad provided and from our app that offers training videos. This job is difficult and not everyone makes it. Thank you for your efforts while you were with us.

Explore other reviews about United Laboratories

5.0
4 Sept 2024
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CEO approval
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Pros

Positive leadership Great products and sales process

Cons

Pay structure could be better

2.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Unique & Specialized Products: You get to work with industrial and specialty products that aren’t typically found in retail stores, which can be interesting if you enjoy learning about new tools and solutions. Also a good amount of the products work very well. Employee Discounts: Employees receive significant discounts on most products, making them much more affordable compared to retail prices. No Clocking In or Out: There's no traditional clock-in/clock-out system, which provides a level of flexibility in managing your schedule. Decent Starting Pay for Recent Graduates: While the pay isn’t great long-term, it’s ok for someone fresh out of college looking to get sales experience. Autonomy & Independence: Since you’re working in the field, there’s little micromanagement. You have a lot of control over your schedule and how you approach your sales. Potential for Promotion: While the pay increase isn’t drastic, there is still room for advancement within the company. Commission Opportunities: If you perform well in sales, you can earn commissions, which adds to your overall earnings.

Cons

Blurred Work-Life Balance: Even though you have weekends and certain holidays off, the job often feels like you’re always working. To stay ahead, many employees find themselves preparing on Saturdays and Sundays for the upcoming week. While this isn’t technically required, it’s often necessary for success. After-Hours Prep: You have to choose between preparing for the next day after your shift or early the next morning. Either way, you end up working more than anticipated, since you're responsible for your own prospecting, cold calling, and sales strategy without much structured support. Low Starting Pay: The pay is terrible when you first start. While it improves slightly with promotions, the increase isn’t drastic. Lack of Training & Coaching: There’s minimal hands-on teaching, and the sales coaching isn’t very effective. You’ll have to rely heavily on the provided coaching videos. High Mileage on Your Car: The job requires a lot of driving—typically 1.5 to 2.5 hours, sometimes up to 3 hours, just to get to or from a city depending on traffic. Even if you stay within a certain area, you're constantly driving to different locations, which significantly increases mileage, shortens your car’s lifespan, and raises maintenance costs. Car Space & Product Storage: You're required to carry demo products in your car at all times, meaning your trunk will be completely full with little to no room for anything else. Buying Your Own Demo Products: While you get a few demo products for free initially, you’ll eventually have to purchase your own demo supplies, which adds to your expenses. Out-of-Pocket Costs for "Barrier Breakers": These are small giveaways meant to engage customers, but you have to buy them yourself, even though you’re expected to hand them out for free. Lack of Workplace Interaction: You’ll rarely see your coworkers, which can feel isolating. Some may not mind, but others might find it frustrating. It almost seems like the company deliberately keeps employees apart. Management Issues: Management tends to communicate in a passive-aggressive and, at times, disrespectful manner, which can create a negative work environment.

3
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