Out of touch with reality - Customer Service Representative Uline Employee Review

1.0
23 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Benefits, Bonuses, Nice Facility, Diverse workforce

Cons

Policies stuck in 1990, Micromanagement

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Uline Response
6y
We appreciate your feedback. The health and safety of Uline employees is our top priority. We have instituted numerous changes to normal operating policies to adapt to the changing needs of our employees. We have limited in-person work to employees whose presence is required to meet essential services and cannot be completed remotely. Over 80% of employees in non-warehouse positions are now working remotely. Significant technology investments have been made to enable thousands of employees to work from home, including the majority of our call center employees who handle 35,000+ calls and email daily. To read more about Uline’s Response to COVID-19, visit https://www.uline.com/Corporate/About_Covid.

Explore other reviews about Uline

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
23 Jan 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
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Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
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