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      UScellular

      Engaged employer

      UScellular reviews

      Solid Benefits, Frustrating Job - Customer Service Representative (CSR) UScellular Employee Review

      4.0
      5 Jul 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Company, company culture. Management was generally pleasant to work with. Good benefits for the role, solid quarterly bonus structure.

      Cons

      Mostly the job itself. When calls were flooding in it could be frustrating. Especially when you consider most people aren't calling customer service to leave a compliment.

      Explore other reviews about UScellular

      5.0
      15 Jun 2026
      Store manager ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Company Culture Compensation Upward Mobility

      Cons

      Job Stability Brand Visibility Ability to attract talent

      4.0
      11 Jun 2026
      Supply chain analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

      Cons

      Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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