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      Good company but needs many things fixed - Administrative UST Employee Review

      3.0
      19 Jul 2018
      Administrative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and you can make your owns hours. Management easy to talk to and friendly culture. Great people that work there.

      Cons

      Some projects require long hours. Pay increases are few and far between and employees are underpaid. Employees are promoted with a Title Change and More work but not with more pay. Management is not organized and many meetings are scheduled in the 11th hour. Too much unnecessary stress.

      Explore other reviews about UST

      5.0
      25 Jun 2026
      Hardware engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to start a career and gain experience. Managers are available if needed, but hands-off if not.

      Cons

      Pay is OK, not great. The level of responsibility depends on the firm you are contracted out to. It's a launchpad, keep your skills sharp and don't get complacent

      5.0
      17 Jun 2026
      Client services executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is already shifting from services to products and platforms business, with the CEO driving the change directly. This transition is visible and is steep. The upside to this transformation is the company already creating meaningful opportunities for people to grow new skills and take on more strategic and value-added work. The key is to lean in and make full use of the resources available, including client universities, hack-a-thons, ideathons, and skill transformation programs, to stay ahead. For internal talent, the opportunities in product, platform development, and consulting are abundant, across both existing offerings and new solutions.

      Cons

      the organization is going through a painful transition unlike anything it has experienced in its 26-year history; while this change is necessary to win in the market, stronger support through the transition is an area where the company can improve and focus.

      avatar
      UST Response
      5d
      Thank you for such a thoughtful perspective. It’s encouraging to hear that the shift toward a product and platform-led organization is visible and creating meaningful opportunities for our USsociates to build new skills and take on more strategic work. Enabling this kind of growth is a key priority for us, and we’re glad to see the impact of initiatives like learning programs, ideathons, and hackathons coming through. We also recognize that transitions can be challenging, and providing support through the journey remains a priority. Your point on staying grounded in UST’s values truly resonates. Our values of humanity, humility and integrity continue to guide us as we evolve. We appreciate you taking the time to share your thoughts.
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