Noble-cause corruption at work - Center Operations Manager USO Employee Review

1.0
31 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The USO uses its mission as a shield for misdeeds and poor employee culture. That said, sure, it's noble to say "I help support the military" just like a teacher, police officer and nurse can feel validated in their choice of career--they're helping people in public service of sorts, too, so the USO operates under a guise of "doing good."

Cons

However, the USO has long been irrelevant. Sure, they post pics of happy soldiers/airmen/sailors, etc. whom they asked to pose for their social media PR screen grabs. But the bingo sessions, stale coffee, and lame little care packages of the 21st century pale in comparison to when they brought entertainment to the troops stationed overseas who had limited contact with their families. Everyone has a smart phone now so there isn't the same need for connection that the organization once fostered in hard-to-reach areas. Plus, the pay is marginal unless you're the top brass (who makes more than the president of the US, btw), they do same-day no-notice layoffs every 2-3 years, and generally lack innovation in a changing world.

Explore other reviews about USO

5.0
20 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

I love the uso a lot

Cons

No cons I can think of

3.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- entire organization is oriented around the mission - people are empathetic and talented, with many hundreds of years of combined domain expertise - opportunity to serve our military in the way they need it most - a great work from home opportunity while it lasted

Cons

- new CEO is implementing ideas that benefit him more than anyone else - under our new leadership, the USO is implementing a return to office policy that is setting back the organization years - we're a global organization that needs to be distributed and already figured out how to be successful, so the CEO's strategy makes little sense. - he's actually asking people to relocate from all over the world to D.C. so people can use Teams to talk to each other from within the same office instead of from our homes. cool. he's about as out of touch as the current administration, so maybe it'll all work out. - beyond the CEO, things can be slow to move across the organization. process can get in the way of impact. - back to leadership: how exactly are you ensuring the success of the org for the next 85 years? we are killing support for the field without giving them additional resources. make it make sense.

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