Great work-life balance, but pay is lacking - Center Operations Specialist USO Employee Review

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great family work life balance

Cons

haven't received a raise in years and pay is not good

Explore other reviews about USO

5.0
20 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

I love the uso a lot

Cons

No cons I can think of

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- The mission is genuinely compelling. - Frontline staff, volunteers, and managers perform miracles with limited resources. - You will meet some of the most dedicated people you may ever encounter in your career. - Excellent place to develop skills in: change management, risk management, stakeholder management, emotional regulation, and archaeology; you will spend a surprising amount of time conducting excavations to determine why something exists and who promised it to a donor in 2018.

Cons

- HQ Culture: Imagine watching a group of people dismantle an airplane while simultaneously debating the best paint color for the replacement aircraft. - Leadership: Frequently expresses a desire for innovation, and has addressed this challenge through repeated reductions in operational capacity and institutional knowledge. - Talent Strategy: The organization appears committed to transforming itself into a modern, agile nonprofit while drawing heavily from leadership talent pools whose formative experience was gained in organizations that were not required to be either modern or agile. - Technology: Several systems are simultaneously mission critical, underfunded, being replaced, not being replaced, going away, and required forever. The status depends on which meeting you attended. - Operational Strategy: Announcements, initiatives, and reorganizations arrive with impressive speed. The supporting operational plans occasionally arrive later.

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