I wouldn't recommend - Customer Service Representative USAP Employee Review

2.0
26 May 2016
Recommend
CEO approval
Business outlook

Pros

Full time, good pay, cool management and co workers

Cons

First of all, the ad for the job said that we would be Processing Applications, Verifying Customers information, Making sure Customers accounts are up date. only in the interview did I learn that this job would involve going door to door trying to get people to remove fees from their con edison bill. after doing more research, I found that the company really switches your provider without telling you. So you still get paid, but you are essentially scamming people for their hard earned money which is something I would stay away from

Explore other reviews about USAP

5.0
7 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked at USAP for 6 months and i Loved it! The people are very social and kind and are willing to give you a hand to make you succeed to the top. I learned how to save a lot of people money. I worked with someone they call the JTrain and he was awesome to work with- Excellent mentor! Whoever wants to work and make tons of money this is the place to be. As soon as i am finish with school i will be back! See u soon! Hope this helps!

Cons

If i would answer this question i would be making it up...

5.0
24 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is is legit sales job; not a scam. Actually a bit confused that people would call this company a "scam." They don't try to switch you from your current utility provider. Suggesting they do is ridiculous because your location is what marries you to your provider. What they do is save you money on the supply portion of your bill by switching you from the Standard Service Offer (which overcharges you) to a local supplier (varies depending on the office). I work for Power Marketing Promotions in Baltimore. I don't know how other USAP offices are run, but here, our BIGGEST focus is on growth and advancement. Our CEO is trying to promote people to management every single week, and then you can start making double. It's the most positive work environment I've ever been a part of.

Cons

You DO have to work to get that paycheck. There IS a base pay, but commision is the way to make big money.

9
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