DON’T do it - Anonymous employee UPMC Employee Review

1.0
15 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, decent and affordable benefits

Cons

Just don’t. Don’t apply here, don’t accept a position here, it will suck the soul out of you. Across the board whether you are in a corporate setting or hospital staff, the entire company is severely understaffed and underpaid (even before Covid). UPMC would rather pocket it’s profits to further monopolize the job industry in PA (as the largest employer) and continue to build new fancy structures and take over more hospital chains instead of paying their employees decent wages. They expect you to meet all goals and compliancy whenever it realistically would take 2-3 people to maintain their expectations (but they want 1 person to cover it). Get used to working 70-80 hours a week with no overtime pay and no worries worklife balance and poor sleep and mental health. I watched several coworkers over the years take medical leaves because their mental health suffered so badly working here. Massive turnover, a revolving door of new employees being hired with little knowledge and veteraned staff leaving out of frustration. Terrible training, thrown to the wolves, acquiring caseloads already several months behind right out of the gate. You are set up for failure. Micromanaged. And yet even though you feel like a slave or a robot you still barely make enough money to get your bills paid. Absolutely do not do it if you care about having a life to live and maintaining your mental health.

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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