Constant lying and inconsistency - Contact Center Specialist II UPMC Employee Review

2.0
6 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Having health insurance is nice. That's it.

Cons

UPMC likes to tell everyone during orientation that if you want to go back to school your department will work with you to hell you achieve that goal. Becauss UPMC "cares". Biggest lie ever. I signed up for classes after getting a payment advance from UPMC for tuition. My supervisors refused to work with me on any sort of schedule. I had to cancel my classes becaue of this. I was looking to go for Surg Tech. And the surg tech class is only offered once at a certain time. The department refuses to work with me. They also like to act like this position id a stepping stone and you can transfer to another department after a year. This is also false. They trap you here.

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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