literally the worst. - Service Coordinator UPMC Employee Review

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you can set your own schedule, you can work hybrid/remote if you're meeting metrics

Cons

god awful to work for, they will over work you then blame you when you dont take your lunch breaks or when you go into overtime. you have to be READY to sustain the demand of this job fr. inconsistent pay raises (if any). management is incredibly difficult and moody and cliquey. when they like you they'll be helpful, when they don't, your clients will suffer because of it and you will take the blame from both sides

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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