Good benefits overshadowed by toxic management culture - Claims Examiner UPMC Employee Review

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good benefits. that’s about it, this job is soul sucking

Cons

the community care team is passive aggressive and treats employees like robots. if your production falls, they catch it immediately. bathroom breaks are monitored and asked about if you leave the keyboard for more than 5 minutes.

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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