Thinking of working for UKG, or using their services? Please read this. - Senior Data Analyst UKG Employee Review

1.0
4 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits. That's it. Benefits.

Cons

Thinking of working for UKG, or using their services? Please read this. First, as you scroll through, notice something about these UKG reviews… the (many) negative one-star reviews tend to be long and full of detail, whereas the five-star “Great company!” reviews tend to be one-liners and worded the same, e.g. “None at this time” for negatives. See the pattern? Don’t be fooled. Ignore the planted click-farm reviews and you’ll see UKG as the toxic company it has become. I worked for Ultimate for over a decade and it was, by far, the greatest company I’d ever worked for. After the merger it became unbelievably toxic. Every really talented and enthusiastic person in my department—every single one—had either quit in disgust or been driven out. Be aware that management is outsourcing your code to India as fast as they can. Now, what if you’re a potential customer and you like the idea of your payroll provider being “lean and mean”? Know this: UKG’s Salesforce system shows a satisfaction rating for every customer: green and everything is good; yellow means the customer is upset, red means the customer is *really* angry and is actively planning to jump. In the Ultimate days to see even a single red was a rarity. Shortly before I got the hell out of UKG, I was assigned twelve projects, and out of the twelve *eleven* of them were red. Think about *that* when you’re recommending UKG to your boss.

Explore other reviews about UKG

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

excellent benefits good people and beautiful headquarters and perks

Cons

frequent layoffs, constant change, feels like they are throwing stuff on the wall to see what sticks

1
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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