Our Purpose is Profit - Anonymous employee UKG Employee Review

1.0
22 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits, but only a matter of time before those are changed or taken away too.

Cons

Greedy upper management, overworked employees, and revolving door of managers. I worked on the same team for close to 6 years and had 4 different managers in that time period, while people on our team struggled to move anywhere else despite prestigious degrees - only lateral moves were possible and even then most of the time it was denied. Concerns about putting the customer first and suggestions as to how we could adapt and modernize our support processes were always overlooked as you are looked down upon and not respected based on your title. Managers are NOT technically savvy which is ironic considering UKG is a software company.

Explore other reviews about UKG

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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