Great benefits, typical support job - Customer Success Professional UKG Employee Review

3.0
3 Mar 2013
Recommend
CEO approval
Business outlook

Pros

The benefits, of course, are awesome. They pay for you and your family's complete medical benefits. Good corporate culture. Lots of advancement in the company/growing company. Not a lot of micromanaging. You're allowed to just get your work done. They've never laid out a single worker, and have always continued to give free medical benefits. They give us free food-- lunches, breakfast once a month, snack carts, birthday cake, etc.

Cons

Workplace is poorly managed and they refuse to listen to their employees. Concerns are brought to management, and they tell you to work hard and get over it. People leave because they are physically too stressed. Virtually no work/life balance. Training is terrible. Most of the time I feel like on an uphill battle just trying to find information to do my job. It's incredibly unorganized. High turnover. No flexible hours.

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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