3.0
13 Apr 2022
Current employee
Recommend
CEO approval
Business outlook
Pros
Multiple clients resulting in experienceing multiple environments ability to touch a huge amount of systems. Current manager is very supportive unlimited PTO great benefits
Cons
pay raises only once a year Bad work life balance is not good for salary employees expectation that salary employees work 50-60 hours a week normally. PTO is hard to use. poor new hire training. bad expectations of work load. focused mainly on ticket count with no regard for difficulty of tickets.