Discrimination - Customer Service Representative UCHealth Employee Review

2.0
2 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Applying for CSR here make sure all your health records aren’t there too so they can see your age

Cons

Within three hours of applying, I was declined even though I have many years of customer service experience. Then I call and talk to somebody and they are totally clueless and they’re not good at listening. Makes me think you see Health was looking at my age and not my ability

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive company. Great educators. Great coworkers on the floor I worked on. Felt safe, and up to date on current practice.

Cons

Lack of techs. High turnover.

1
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

High Acuity patients Maintain Skillset Job security

Cons

Too many patients in a day and not enough time to spend with them. Minimal admin time to manage InBasket and patient needs. Frequently need to juggle a full and complex patient schedule with urgent test results and care coordination. Have to use personal PTO to cover holidays and any time the clinic is closed due to circumstances outside of our control. (weather, power outages, etc) Annual performance Bonuses are now being determined by online patient feedback scores.

1
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