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      You will regret it - Patient Access Representative UCHealth Employee Review

      2.0
      12 May 2024
      Patient access representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Access to somewhat decent benefits

      Cons

      Toxic work environment. Be prepared if your not in a clinical position to be looked down and stepped on by those in clinical positions. I can't count the number of times I've spoken to drs and nurses only to have them turn their noses up at me. Drs and nurses will talk about patients right outside their rooms, and make all sorts of remarks, making it unethical and uncomfortable. When you speak up, your told to deal with it. They will work you to death and and have unrealistic expectations of what is humanly possible.

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      5.0
      22 Feb 2026
      Patient access lead
      Recommend
      CEO approval
      Business outlook

      Pros

      I work with amazing co-workers and patients. Everyone is great and hard-working but fun environment.

      Cons

      Always a lot of work but, job security, right? Compensation is less than other hospitals but the opportunity for advancement in a teaching hospital makes up for it.

      2.0
      20 May 2026
      Advanced practice provider
      Recommend
      CEO approval
      Business outlook

      Pros

      High Acuity patients Maintain Skillset Job security

      Cons

      Too many patients in a day and not enough time to spend with them. Minimal admin time to manage InBasket and patient needs. Frequently need to juggle a full and complex patient schedule with urgent test results and care coordination. Have to use personal PTO to cover holidays and any time the clinic is closed due to circumstances outside of our control. (weather, power outages, etc) Annual performance Bonuses are now being determined by online patient feedback scores.

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