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      UBS

      Engaged employer

      UBS reviews

      CSR - Customer Service Representative UBS Employee Review

      5.0
      11 May 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Very interesting with a good variety of tasks each day. Always something to learn, with lots of scenarios with HNW clients

      Cons

      Didn’t always have the help I needed

      Explore other reviews about UBS

      5.0
      14 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong culture, global brand, good people

      Cons

      Continuous changes, team dependent upward mobility

      3.0
      28 Jun 2026
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Learning opportunities, Tech savvy compared to other banking / fintech companies

      Cons

      Too much offshore, low cost resource strategies, Gap between functional & IT resources, CS merger favored many UBS employees and massive layoffs post UBS - CS merger. Hardly any bonus or pay increments.

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