CSR - Customer Service Representative UBS Employee Review

5.0
11 May 2023
Recommend
CEO approval
Business outlook

Pros

Very interesting with a good variety of tasks each day. Always something to learn, with lots of scenarios with HNW clients

Cons

Didn’t always have the help I needed

Explore other reviews about UBS

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture, global brand, good people

Cons

Continuous changes, team dependent upward mobility

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Learning opportunities, Tech savvy compared to other banking / fintech companies

Cons

Too much offshore, low cost resource strategies, Gap between functional & IT resources, CS merger favored many UBS employees and massive layoffs post UBS - CS merger. Hardly any bonus or pay increments.

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