Was great until recent push to return to office - Anonymous employee U.S. Bank Employee Review

3.0
3 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Stability, career opportunities within the bank, work/life balance

Cons

Raises were incredibly minimal this year. Upper management (Andy/CEO & Mark/CTO) spear headed pushing for return to office and has now made it part of performance reviews despite the majority of employees being against it. It’s understandable that some jobs can benefit from in office, however it doesn’t make sense to force roles that work individually to come and sit in office to do the exact same thing while encroaching on their work/life balance and increasing expenses.

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice work life balance and culture

Cons

None that I can think of

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Peers are nice people Benefits and PTO are good Free coffee

Cons

Private Wealth is losing money - go to affluent for better management and comp All other divisions have been burned by PWM local leadership (current and prior) so the referral pipeline dried up and goals are increasing The best staff and clients keep leaving Outdated systems failing + refusal to pay to upgrade = constant data loss Clients login and their accounts are missing, but you are expected to sell services to clients with constant service failures Everyone is overworked. Every team is understaffed It takes months to get approvals Low pay, below other banks but high sales pressure We are all told we are overpaid because salaries were lowered and can never have raises again as long as we stay No work life balance Everyone is stressed and miserable- morale in the toilet Jobs sit unfilled for a year. Then they hire people with zero experience and throw them in the deep end/ set them up to fail and then lay them off Clients suffer from the lack of staff with needed expertise

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