Strict Penalty System:
Tutors can face penalties for missed classes, even when absences are due to technical issues beyond their control, such as internet outages or platform glitches. This can feel unfair and add pressure, especially when technical problems are unpredictable.
Lack of Teacher Support:
While TutorABC has a structured system, teachers often report limited support when facing issues with students, technical problems, or disputes over penalties. Communication with the support team can be slow or unhelpful.
Inconsistent Class Bookings:
The number of classes can fluctuate, leading to inconsistent income. This is especially challenging for teachers relying on the platform as their primary source of income.
High Expectations Without Incentives:
Teachers are expected to maintain high ratings and meet strict performance metrics without corresponding incentives or recognition for consistent excellence.