Mismanagement, broken promises, and a sinking culture - Senior Software Engineer Turo Employee Review

1.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

• Some talented and hardworking colleagues (though many have already left). • Modern offices. • If the job market weren’t so tough, most remaining employees would likely move on.

Cons

• Dishonesty from leadership: The CEO explicitly stated in a town hall that there would be no layoffs, only for 17% of the company to be laid off a month and a half later. Employees were abruptly locked out of systems with no chance to even say goodbye to long-time colleagues. • Empty promises year after year: Leadership repeatedly claims transparency and paints an unrealistic growth picture during annual meetings. None of these projections materialize, yet the same narrative is repeated the next year. • Toxic culture: The once-promoted “great culture” has deteriorated into employees competing against each other, stressed managers pushing impossible workloads, and a constant fight for survival. • Lack of vision: The company feels like a sinking ship - no clear strategy, no compelling roadmap, and decisions that alienate both hosts and guests who are supposed to be at the heart of the marketplace model. • Outdated technology: Core backend systems still run on Java 8 (released in 2014), reflecting how little priority leadership gives to modernization. • High attrition: Many great people have already left, and morale among those who remain is extremely low.

Explore other reviews about Turo

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good culture in the engineering department

Cons

Still waiting for their IPO

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn complex claims, arbitration strategy, liability review, and recovery-focused decision-making.

Cons

Pay does not always align with the complexity of the work, especially when the role expands into training, reporting, cleanup, and process improvement.

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