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      Trupanion

      Engaged employer

      Trupanion reviews

      Nice at first, will turn on you later - IT Project Manager Trupanion Employee Review

      3.0
      31 Jul 2015
      It project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most people at the company believe in the mission as I did, to help pets. IT organization was immature and working to improve. Many good people working there.

      Cons

      Backstabbing rather than team work was how middle management acted. Impressions from the top management decided who was fired rather than acting on real information, so avoiding blame was the focus of many. No two week notice was given to the people they fired. Many short cuts were taken by poor managers that hurt the workers in the company, workers were fired or had to work day and night to make the IT managers look better.

      avatar
      Trupanion Response
      10y
      We appreciate that you took time to leave a review and provide us with some honest feedback. We’re sorry that you didn’t enjoy your whole experience here and we wish you well in your future work.

      Explore other reviews about Trupanion

      5.0
      3 May 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Five weeks pto from start.

      Cons

      Taking time off can drastically affect your pay.

      1
      2.0
      18 Jun 2026
      Medical records specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

      Cons

      The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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