New Customer Representive - Sales Trupanion Employee Review

3.0
27 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Generous PTO and Plenty of leads to work with. Opportunity to work from home.

Cons

Complete disconnect with senior management. Company is growing too quick and that could be a good thing, but definitely a bad if there isn't a set plan on how to deal with continuous growth. Minimum wage base pay.

Explore other reviews about Trupanion

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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