Terrible culture, ethics and expectations - Relationship Banker Truist Employee Review

1.0
27 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Competitive pay and inclusive and diverse environment (Truthfully the only pros I can think of)

Cons

This company has incredibly high expectations of employees that they set up for failure. Not only was the BB&T and Suntrust merger incredibly disastrous but they gave an extremely small monetary bonus. This company's culture is terrible, Everyone is overworked and completely disregarded in conversations with upper management when brought to them. It has been a topic of conversation for several years. The worst part is that when you're overworked and under supported and a mistake happens (specifically regarding the branch tellers) they are extremely hard on you (threatening your entire job), when in all reality if the branch had been properly staffed, that mistake would have been easy to avoid! ****The pay is not worth the workload or treatment****

Explore other reviews about Truist

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and company culture. A lot of resources to support employees to grow.

Cons

It can be short-staffed and overwhelming sometimes.

2.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A few of my teammates will be my friends for life.

Cons

Training is often outdated and does not prepare you for your role. They constantly talk about being able to transfer and or be promoted yet it’s just a ploy to keep you. If you have an emergency and need to relocate there aren’t any placement benefits so essentially you must try your best to find a job on your own. Not to mention there is no guarantee you will be selected. You interview like an external candidate and the interview questions do not necessarily align with the actual position. There’s no way to prepare for interviews either due to the vague copy and paste job description. Unattainable metrics imposed after poor training and no way to dispute surveys.

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