Too much work for the pay - Senior Relationship Banker Truist Employee Review

1.0
3 Sept 2021
Recommend
CEO approval
Business outlook

Pros

401k match, dental, vision, life insurance, and retirement benefits.

Cons

They expect you to do the job of 5 people with the pay of one. As a banker, you have to be in the teller line and at the desk area back and forth. At the office, you have to answer the phone as you were working in a call center for customer service because customer service transfers all clients back to the branch. You are expected to perform and the manager is always in the office with his door close making personal calls while you are slaving away. You have to go to DMV to perfect liens yet! something that must be done by the loan department, also you have to deal with HELOC and customer service. It was better before when it was BBT. With the merge, everything is getting worse. The company pays high salaries for useless positions that are only doing conference calls all day long instead of being productive. Horrible!

Explore other reviews about Truist

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment Management willing to help

Cons

Work is mundane and it’s slow

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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