Good team and benefits, but terrible leadership - Deposit Operations Truist Employee Review

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent Benefits, great team and direct report. Pay is good. Work is fine

Cons

Senior management. People are promoted to positions not based on knowledge but who they know. To compensate for lack of knowledge of the departments they manage, they micromanage and undermine others. It seems like a lot of the senior leadership left over are those who are experts in office politics but offer no utility to the team or company. Stealing credit is the name of the game. Forget about mobility. If you are useful to a narcissist, they will keep you in that department for as long as they want you.

Explore other reviews about Truist

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and company culture. A lot of resources to support employees to grow.

Cons

It can be short-staffed and overwhelming sometimes.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

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