Steer Clear of ISR - Anonymous employee TrueCar Employee Review

Mismanaged with unqualified, unstable, and bald faced favoritism. Our former HR rep used inside sales as a departmental restructuring guinea pig to further her career towards Chief of Staff with Boss 1. This restricted opportunity due to unbalanced regional assignments, during a suppressed season, with a logistically unrestricted inside sales team. Boss 1 left, HR became interim Boss 2 (despite zero sales experience) and she promptly went on an extended leave. Boss 3 slept with a subordinate and fed her inbounds, suffering embarrassing weekly meetings, until qualified reps quit. Numerous HR complaints fell on deaf ears until this consequence. A new quarterly pay plan is a given, along with revised targets, at management’s discretion. Forced to sell non-TrueCar auxiliary company contracts as part of target, but given neither the collateral nor methodology to do so. Lay-offs are a yearly norm, this last one being significant ... unless you’re an ISR, in which case they allow under-performers to fester into morale-sucking leeches, robbing you of any levity you may have left with their personal misery and established cliques. Chip Perry has “retired” and their Executive VP of Dealer Sales has also jumped ship. Abject failure, all around.