Pros
The idea of the job is great— working with at-risk teens in the wilderness to help walk them through their struggles. However, the follow through isn’t there with this company. **see cons** Their were, however, terrific people who worked there. The problem was, in addition to others, that their wasn’t enough employees to meet the many needs of the students.
Cons
First things first, True North does not train their employees well enough. That was at least true for the summer of 2021. There should be a week of training at minimum. True North trained myself and a few other newcomers for but a few hours, in addition to some online training beforehand, and then sent us into the woods the same day in-person training began. I knew this was the process going into it, but I did not realize until going in how unsatisfactory the training would be for what I walked into. Additionally, when in the woods, operations took sometimes days to meet basic requests. While operations had its own unique challenges, it was clear that enough staffing for ops was its own problem, so a slow response time was to be expected. Not great— given how often emergencies came up. I do not recommend working for this company. It was clear to me that the ones in charge cared more about turning a profit than sufficiently helping the students as well as properly training their staff.