Celebrating One Year of Journeying Together - Customer Advisor Trip.com Group Employee Review

5.0
9 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Working at Trip.com is akin to being part of a family, where colleagues treat one another with care and respect. The team structure fosters a dynamic relationship between teachers and students, offering abundant opportunities for learning and growth. Team leads and coaches provide robust support, nurturing an environment that encourages collaboration and personal development.

Cons

The necessity to file leave 90 days before the intended date can be limiting and might not account for unexpected situations. Additionally, there is a recommendation to introduce a 20% night differential, suggesting that the existing compensation for night shifts may be insufficient.

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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