1.0
14 Aug 2019
Former employee, more than 1 year
Edinburgh, Scotland
Recommend
CEO approval
Business outlook
Pros
Working within a multilingual environment close to the city center in a cool office with free drinks. I would say it's better than working as kitchen porter.
Cons
Humanly incompetent team leaders many of them at their first experience, managers unable to manage the dynamics between employees, workload, pressure and targets to be reached out of the ordinary, many people enter healthy and after a few months they go sick due to nervous breakdown. You will be asked to work over the weekend, sometime till 11pm or from 7 am. Quality monitors will ask you to "smile over the phone", they will check you if you are smiling during a call. I cried when I got another job offer.