Okay Position - Intake and Referrals Representative Trinity Health Employee Review

3.0
18 Dec 2025
Recommend
CEO approval
Business outlook

Pros

It’s a good position if you’re looking for a way to break into the medical/call center field.

Cons

Management left the representatives to self-govern many times; there were no real protocol or procedures in place for referral submissions - we essentially had to create our own instruction manuals and keep them updated for different offices when referring patients.

Explore other reviews about Trinity Health

5.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful team of people, flexible work location

Cons

None that I can think of

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good resource on company Well Life Balance Benefits Good teams & job role Work from Home

Cons

Need upgrade with ADA for accommodations HR needs to be giving more helping with deaf or hard of hearing employees when laid off Comprehensive ever employee Cost of Living Communication needs slow down while closed caption during any meetings Blocked team invite calendrer during town hall meeting unable to have an interpreter

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