Don’t even bother - Anonymous employee Trinity Claims Employee Review

1.0
11 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dogs welcome, that was the only good part

Cons

The management was terrible, one specific that I dealt with but won’t name and shame. It’s not nice to single people out and embarrass them in front of their colleagues, they had no boundaries in this sense. No one feels comfortable to speak to HR about these issues as they’re all under one roof and are all friends so nothing gets done. I heard this manager speak multiple times in slurs and derogatory terms that honestly shouldn’t have been accepted Not only this but if you had an abusive customer on the line they would refuse to step in and lend a hand if they wanted to speak with a manager. And if they did help they’d say things like ‘see that wasn’t hard’ in a condescending rude tone. We all know that once a manager has spoken to a customer they tend to listen better. You preach about mental health but know fine well you do not care about mental health in your staff, not in the slightest You treat new staff like royalty, make them feel comfortable and then after a week you turn cold and rude.

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Trinity Claims Response
1y
Thank you for your review and feedback; I am sorry to hear that your career with us has not worked out. We appreciate your review and all comments will be passed to our HR team.

Explore other reviews about Trinity Claims

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The company has been fantastic to work for from the very beginning. My initial impressions were extremely positive, and that has continued throughout my experience so far. The culture is welcoming and supportive, creating a genuinely positive workplace environment with a strong team feel across the business. There are clear opportunities for progression, and the flexibility offered through hybrid working has been a major benefit. I also felt very well prepared for what my role would entail, with strong onboarding and support from the team, which made settling into the position much easier.

Cons

At the moment, there are very few negatives to mention. If anything, I would say there could be slightly more opportunity for salary growth within the HR Admin role over time. Aside from that, my experience has been very positive overall, and I would highly recommend the company to friends and family.

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Trinity Claims Response
1w
Good morning, We are pleased to hear you have felt supported and well equipped in your role since starting with us. One of our core values is to ensure all our employee's feel seen and heard so your feedback really does mean a lot. Thank you for leaving us with your kind comments. Best wishes, Trinity Claims
5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and fast moving environment. Teams thrive because the business is focused on improving the claims journey for our customers and for those carrying out the work.

Cons

Not applicable at this point in my employee journey

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Trinity Claims Response
1w
Good morning, Thank you for your feedback. It’s great to hear that you feel the collaborative and fast-paced environment enables teams to thrive. The shared focus on improving the claims journey is a key priority, and it’s positive to see this reflected in your experience. Best wishes, Trinity Claims
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