Rewarding work with a supportive manager, but in-office daily - Senior Account Manager Triage Staffing Employee Review

Excellent agency. Responsive and never need with my money. Very reasonable with reimbursement

No thing I can think of

Modern Workspace: The office is a well-designed, professional environment that is genuinely pleasant to work in. Convenient Amenities: The company provides excellent coffee and solid return-to-office (RTO) benefits, which contribute to a more comfortable daily experience.

High Turnover/Churn: The culture leans heavily toward a "sink or swim" mentality. Many new hires struggle to make it past the initial training period, which suggests the onboarding process does not adequately prepare staff for the realities of the role. Unrealistic Expectations: Healthcare recruiting is widely recognized as an incredibly demanding sales environment, but here, the pressure is compounded by systemic issues. Staff have consistently missed goals for multiple consecutive weeks, which seems to reflect a misalignment between company quotas and the actual support/training provided to recruiters. Mass Hiring Strategy: The company recently conducted mass layoffs in late 2025 and is now aggressively backfilling positions. Potential applicants should be aware that this hiring surge often indicates an unstable internal environment rather than healthy growth.