Pros
Its all about the customers! The building is beautiful, location is great and the people doing the work are amazing! TriVita is the CEO's labor of love, he truly believes in the mission and the purpose of TriVita.
Cons
While the CEO is the real deal, the managers in place are sadly not qualified to be in their positions. It is a small, family run company that has created an environment and culture that is all about the perception of success rather than actual success. Agents and low level employees are treated poorly, the HR department is a complete liability to the company. IT works hard, but the resources and management is lacking, and the CARE Center (call center) is a complete disaster. No one is held accountable, everyone in management plays the "blame game" As a member of management it is heart breaking to see the abuse of the employees and having no recourse or avenue for which to report or correct, your only option is to leave.