Great potential but no leadership - Regional Sales Consultant TriNet Employee Review

2.0
19 May 2017
Recommend
CEO approval
Business outlook

Pros

TriNet offers a great product, and the renewal rates year to year with clients is strong. The base pay is higher than many sales jobs, and the medical benefits are outstanding

Cons

The job itself is a grind- no one stays in the role for long. You are measured on first meetings with prospects and totally revenue against an annual goal- but the leads that the sales people get are garbage- wrong industry, already clients, a few that have requested to be on our do not call list but no ever makes that simple update in our system... the worst though is the TURNOVER IS INSANE- not just for sales people- everyone. You interact with people in offices in FL, ATL GA, Denver, New York in many departments (sales, ops, tech, risk etc) and across the board you will rarely find someone who's stayed more that 4-5 yrs at most. The few who are vets seem to stay because they are below average ability for their job positions, but as the experienced members in any group , they can coast by picking up sales from departing people. And ironically for a company that helps businesses stay in compliance with employment law, TriNet does so many things that should be no brainers as things not to do!! For example - new employees have weeks of training where everyone is flown to TX and then FL. Attendance is taken daily and you're written up for not returning quickly enough from a restroom break- but they don't allow for a lunch or break period for a 9-10 hr day (they bring in fast food ...). If these silly things were addressed and the company made employee retention a goal, it would be a great firm. But right now it's a mess.

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TriNet Response
9y
Thank you for taking the time to provide us your detailed feedback. We are disappointed about your experience with the Sales organization. We have forwarded your feedback to Sales leadership to further look into the issues expressed in your feedback. Here at TriNet, we value transparency, and appreciate each colleague’s input. Your voice matters, and your HR Business Partners are here to listen. Please contact your HR Business Partner to share your concerns and suggestions in further detail. We look forward to hearing from you.

Explore other reviews about TriNet

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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