The Titantic is sinking...and they are fiddling with the curtains. - Engineering Trek Bicycle Employee Review

2.0
6 May 2015
Recommend
CEO approval
Business outlook

Pros

Great co-workers. Excellent cafeteria. Nice 401K match. Rustic commute from Madison. Employee discount.

Cons

Managers are promoted beyond their abilities(especially in sales), which has created a system in which highly skilled professionals are being managed by individuals with no management skills. Pay is poor for the skill-set provided. As an Engineering intern, you might get the hands-on experience of hauling metal shavings from the machine shop to the dumpster. (maybe you will get the bonus experience of breaking down cardboard) There is a constant battle for the correct tools and resources to execute projects. Time off/vacation was never encouraged...and even discouraged. Everybody is "drinking the Cool-aid", so when real consumer issues occur, they are swept under the rug, and dismissed as "a bad apple", because Trek is clearly the best. (HUGE customer service problem). Turnover has become incredibly high because younger people catch on pretty quickly to the culture. When concerns are voiced to management, the email magically "disappears" or it was never delivered. I worked at Trek 20+ years and the CEO would rarely say "hello", and would not be able to remember my name if he was in the final stages of Jeopardy.

Explore other reviews about Trek Bicycle

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, decent work like balance

Cons

No room for growth, bike industry is going down hill

1.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Cons

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

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