One good leader can't overcome poor management and conditions - Customer Service Representative Transcom WorldWide Employee Review

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

I had one nice team leader

Cons

Micromanagement through and through. HR never responds, Meal card gets delivered maybe after 8 months after writing contract, Only hires criminals, Unpaid overtime hours. Unhealthy offices (filled with mold).

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Transcom WorldWide Response
1w
Thank you for taking the time to share your feedback! We appreciate your honesty and we will take your feedback into consideration as we work towards making improvements.

Explore other reviews about Transcom WorldWide

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros for working for this company.

Cons

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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