Pros
Most people are amazing to work with. Decent salary and benefits.
Cons
They will tell you that they have good work-life balance but they don’t at all. If you want to work 10 to 14 hours daily and then work more on weekends and get no overtime pay then this job may be for you. When people say (most everyone) they can't keep up with the mandatory work requirements (unattainable, zero flexibility - you have to work until its all done), which most people can't in a regular work day, they turn it back on you and say it's something you're doing wrong and that you need to fix. This is a bunch of crap. Everyone can't be wrong. The employee turn over is excessively high for a reason. People are so stressed and get sick from all the stress and work hours. You are micromanaged and people walk away with PTSD. They will tell you their new system will make things better however based on how management currently views its people I suspect they will say, oh now you can do more rather than reduce work requirements. There is no concern or regard for employees well being in upper management. Oh, and customer service us non-existent despite UW's best efforts with how things are set up now. You will absolutely regret going to TA if you do.