Great team of caring people who work hard and have fun doing it! - Director of Customer Success Trade Ledger Employee Review

5.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

Super smart, hardworking, driven but respectful and social team Real sense of owing our own destiny and committed for fulfilling that Subject Matter and Role expertise all across the organisation who consistently support each other The team really lives the recently revamped company values.

Cons

Hiring to meet workload after recent staff exits means sometimes working outside of what might be seen as a typical role remit, but nothing that you wouldn't expect from a growing organisation. Occasional long days, but always by choice

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4.0
22 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a real solution that solves a real pain for our market segment. Like all early stage companies we had to fid Product Market Fit and this always takes "too long", now we just need to execute - super fun time to be part of this team. I also like the social impact this could have as we make it easier for SMBs to get loans, and who doesn't want their local corner bakery to have a line of credit to grow.

Cons

Teams are split between two locations (Sydney & London) which creates culture challenges and a delay in decision making. Seem like leadership is try to address this issue but everyone has to help, not just management. We are also selling to Big Banks which aren't always first movers, so sales cycles take longer than we want, which means have a strong roadmap and delivering on our commitments is required to instill trust with prospects and customers.

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Trade Ledger Response
4y
Thank you for your time to write a review. You have listed some good comments and observations, I hope you recognise the work the leadership team is doing to solve some of these challenges. We appreciate your feedback, it's great you are so passionate and positive about Trade Ledger and contributing to our success. As always, your review has been shared with our leadership team.
4.0
1 Oct 2025
Recommend
CEO approval
Business outlook

Pros

A product that really works and generates tangible benefits

Cons

Banks don't innovate unless regulation requires it

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