Cool company with a problematic culture. - Anonymous employee Touchstone Climbing Employee Review

There are very serious culture problems at Touchstone. Complaints of sexual harassment have resulted in both complete inaction and firing. When an employee has problems with management style or lack thereof, I have witnessed 3 employees be let go rather than any changes be made or understanding reached. Senior management is incredibly hit or miss, with the peter principle in full effect; there is an inadequate definition of roles for anything above a gym manager which creates a sense of resentment at many levels and open discussion of promotion as a result of inadequacy or indifference.