Great place to work within the retail business - Sales Associate Tory Burch Employee Review

4.0
22 Feb 2014
Recommend
CEO approval
Business outlook

Pros

This company provides great opportunities for growth. I told my manager when I was hired as a sales support associate that I wanted to be on the selling floor soon and she really listened. I became a sales associate after two and a half months of being with the company. Other pros: friendly co-workers, great company culture, good energy, great product, passionate executives

Cons

My least favorite part of this job was the irregular hours. Working weekends means it is hard to keep a good work/life balance. Other cons: hourly rather than salary pay for every store position except assistant and general store managers, micromanagement in some cases, conflicting reporting system (sales leads, operations manager, assistant general manager(s), general manager) makes it hard to communicate effectively at times.

Explore other reviews about Tory Burch

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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