The benefits and pay are sub par for singles, especially single parents. I have only been with Torch a few years but have never felt so under valued. I have had some issues with a customer and when I sought help/advice, I was basically told to suck it up and deal with it, that the customer matters more. I do not feel supported by management and truly feel that because I am not a big player in the game, I don't matter. I'm sure once you matter enough, you will enjoy the company. But as of now, my benefits and pay do not make up for the struggle and frustration. I am very disappointed because all I ever heard was how great this company was.