AVOID THIS FREEZING DIRTY HELL HOLE - Customer Service Representative (CSR) Tolsa Group Employee Review

1.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Not far from places to buy lunch

Cons

Lied to about hours, company structure, flexibility, progression and the role. Office is cold, dirty, No where to eat lunch, Everyone looks depressed, no one talks. Absolutely no culture they don't even understand the concept. The company's Spanish but so focussed on Spain the UK gets left behind. awful place to work NO redeeming factors. The internet & servers in the office are old & slow, honestly just a terrible place to work. Everyone's counting down the days to leave. They don't even provide coffee it's so bad it's almost like a comedy skit.

Explore other reviews about Tolsa Group

5.0
23 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Location-30 miles out of town long commute

1.0
3 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were good people TRYING to do good work.

Cons

Management's idea of motivation is beating people up. Turn over is high because they see people as disposable. Spain doesn't think that paying their bills in the US is important because they have good credit in Spain. Safety is not important to the Spanish. They have done things that endanger human health and don't care (at least that's how it looked to me). Ethics. What ethics? I've seen them lie to customers, prospects and employees then turn around and acknowledge that they can't possibly do what they just agreed to. The top management doesn't seem to understand the US market and lie to customers to get business even sending below spec material while hoping they don't get caught.

7
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